Acceptable use policy
Effective · Last updated
Scope
This Acceptable Use Policy governs your use of the Navos marketing website at navos.ai. It sits alongside and is incorporated into our Website Terms of Use — if you use the site, both documents apply. The rules below protect the availability, security, and integrity of the site for everyone.
The Navos product platform is governed by a separate acceptable use policy delivered with the Master Services Agreement at the point of sale. See Note on the Navos product platform below.
Prohibited uses
When using the marketing site, you must not:
- Use the site for any unlawful, fraudulent, or deceptive purpose, or in a way that violates applicable law.
- Impersonate any person or entity, misrepresent your affiliation, or submit false information on any form.
- Harass, threaten, defame, or harm any Navos employee, contractor, or other visitor.
- Submit content that is unlawful, defamatory, obscene, harassing, or that infringes a third party's rights.
- Interfere with, disrupt, or create an undue burden on the site or its network, or attempt to overwhelm it (including denial-of-service activity).
- Attempt to access areas of the site you are not authorised to access, or circumvent any authentication, rate limit, or access control.
- Transmit viruses, malware, or other harmful code, or use the site to distribute them.
- Use the site to send unsolicited commercial communications, or to harvest email addresses or contact details for such communications.
Automated access, scraping, and AI training
Automated access is permitted only within the bounds we publish:
- Our robots.txt declares which crawlers we allow and which paths are off-limits. You must honour it.
- Our llms.txt declares the content we make available for AI retrieval and citation. You may follow the patterns there.
- You may not operate scrapers, crawlers, or extractors that ignore those declarations, that evade rate limits, or that impersonate an allowed user-agent.
- You may not use our content to train, fine-tune, or evaluate machine-learning or AI models without our prior written permission, except as expressly allowed by robots.txt and llms.txt.
- You may not bulk-copy our published content to republish, syndicate, or re-host it outside the fair-use excerpt limits in our Terms of Use.
Good-faith citation with attribution (for example, an analyst quoting a paragraph of a blog post with a link back) is welcome and does not require permission.
Security research and responsible disclosure
We welcome good-faith security research. You may conduct non-invasive vulnerability testing against public endpoints of navos.ai provided that you:
- Do not exfiltrate, modify, or destroy data that does not belong to you.
- Do not degrade service for other users (no denial-of-service, no high-volume automated testing without coordination).
- Do not test the Navos product platform from the marketing site — the platform has its own authorised testing process in the MSA.
- Report findings privately to contact@navos.ai with the subject line "Security" and give us a reasonable period to remediate before public disclosure.
We will acknowledge valid reports within 2 business days and will not pursue legal action against researchers acting in good faith under this policy.
Content, trademark, and abuse
All material published on the site is protected by copyright and trademark law — see Content and intellectual property in the Terms of Use for the full treatment. You may not:
- Remove, alter, or obscure any copyright, trademark, or proprietary-rights notice on any content.
- Use the "Navos" name, the Navos compass mark, or any Navos brand asset in a way that suggests sponsorship, endorsement, or affiliation without prior written permission.
- Use the site to conduct competitive intelligence by methods that breach this policy — published competitive research based on publicly available material is fine; circumventing rate limits, scraping beyond
robots.txt, or impersonating an allowed crawler is not.
To report abuse, content that infringes your rights (including DMCA notices), or a breach of this policy, email contact@navos.ai. See Copyright (DMCA) notices in the Terms of Use for the DMCA notice requirements.
Enforcement
We investigate suspected breaches of this policy and take action proportionate to the severity and context. Depending on the circumstances we may:
- Issue a warning and ask you to stop.
- Throttle, block, or permanently ban IP addresses, user-agents, or networks involved in abuse.
- Terminate access to the site and, where applicable, related services.
- Report the activity to law enforcement or to upstream providers (hosting, transit, email).
- Pursue civil remedies (including an injunction and damages) for serious breaches.
We are not obliged to warn before acting when a breach is serious, ongoing, or threatens the safety or availability of the site.
Note on the Navos product platform
Navos AI develops an AI-assisted decision-intelligence platform for enterprise customers. This page does not govern the use of that platform. The platform has its own Acceptable Use Policy — including platform-specific provisions on high-risk AI use cases, EU AI Act compliance, input and output handling, and fair-use limits — delivered as part of the Master Services Agreement at the point of sale. If you are a product customer, refer to your MSA or request a copy at contact@navos.ai.
Contact
Questions or reports relating to this policy should be directed to contact@navos.ai. Postal address: Navos AI, Inc., 1111B S Governors Ave, Ste 39989, Dover, DE 19904, United States.